VIP Loyalty Programme
Unlock Exclusive Benefits with Our Tiered Membership Programme
Join thousands of satisfied customers and experience premium rewards, exclusive access, and exceptional service tailored to your loyalty level.
Choose Your Membership Level
🥉 Bronze Member
Spend £0 - £499 annually
- 10% discount on all orders
- Free standard shipping on orders over £20 except international
- Birthday month 15% discount
- Early access to sales (24 hours)
- Monthly newsletter with exclusive tips
🥈 Silver Member
Spend £500 - £999 annually
- 15% discount on all orders
- Free express shipping on all orders except international
- Birthday month 20% discount + free gift
- Early access to sales (48 hours)
- Priority customer support
- Exclusive member-only products
- Quarterly surprise rewards
🥇 Gold Member
Spend £1000+ annually
- 20% discount on all orders
- Free next-day delivery on all orders except international
- Birthday month 25% discount + premium gift
- Exclusive early access to new products (72 hours)
- Dedicated VIP customer support line
- Access to limited edition products
- Complimentary annual product consultation
- Invitation to exclusive VIP events
- Personal account manager
How Our Points System Works
Earn Points
- £1 spent = 1 point
- Product reviews = 25 points
- Referral bonus = 100 points
- Social media shares = 10 points
Redeem Rewards
- 100 points = £5 discount
- 250 points = £15 discount
- 500 points = £30 discount
- 1000 points = £75 discount
Additional VIP Perks
🎯 Personalised Recommendations
Get product suggestions based on your purchase history and preferences
📞 Priority Support
Skip the queue with dedicated VIP customer service
🎁 Surprise Rewards
Unexpected bonuses and gifts throughout the year
📈 Progress Tracking
Monitor your tier status and points balance in real-time
Ready to Start Earning Rewards?
Joining is completely free and you'll start earning points immediately with your first purchase. Your membership tier is automatically updated based on your annual spending.
Frequently Asked Questions
How do I check my membership tier?
Contact our customer service team and we'll provide your current tier status and points balance.
When do tier benefits reset?
Membership tiers are calculated annually from your join date. Your spending resets each year on your anniversary.
Can I combine discounts?
VIP discounts cannot be combined with other promotional codes unless specifically stated.
Terms & Conditions
Annual spending calculated from membership anniversary date. Points expire after 24 months of account inactivity. Tier benefits are non-transferable. We reserve the right to modify the programme with 30 days notice. Full terms available upon request.